#8916273 - 01/18/17 07:06 PM
My Loaner Car from Tesla
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xza8
Sr Member
Registered: 12/18/09
Posts: 1065
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2 weeks into ownership, I have an urgent repair required (water and noise coming into cabin) so the dealer hooked me up with a loaner while they service the car
It's riding on Kumho all seasons so I had troubles going up the driveway
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#8916288 - 01/18/17 07:32 PM
Re: New Car
[Re: titty sprinkles]
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xza8
Sr Member
Registered: 12/18/09
Posts: 1065
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...
Edited by xza8 (01/18/17 09:51 PM)
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#8916574 - 01/19/17 07:37 AM
Re: New Car
[Re: Simon_the_Pieman]
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Risky Business
Provides a Great Work Environment. he/him
Post Master Supreme
Registered: 05/17/10
Posts: 44810
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Nice customer service.
What's up with those wheels on the X, please tell me those are winters?
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#8916654 - 01/19/17 09:23 AM
Re: New Car
[Re: Risky Business]
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xza8
Sr Member
Registered: 12/18/09
Posts: 1065
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They are my 19" winters; won't make the same mistake as the AMG running 21" winters.
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#8916729 - 01/19/17 10:00 AM
Re: New Car
[Re: xza8]
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A2B-Lexus
Post Master Supreme
Registered: 04/19/01
Posts: 45550
Loc: Raptors Land
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Write this on their facebook wall. Elon Musk actually reads them. For the amount paid for their cars, pretty sure people expect to get something a little more fancy as a rental.
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#8916768 - 01/19/17 10:20 AM
Re: New Car
[Re: A2B-Lexus]
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Risky Business
Provides a Great Work Environment. he/him
Post Master Supreme
Registered: 05/17/10
Posts: 44810
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Write this on their facebook wall. Elon Musk actually reads them. For the amount paid for their cars, pretty sure people expect to get something a little more fancy as a rental.
good idea!
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#8917110 - 01/19/17 12:45 PM
Re: My Loaner Car from Tesla
[Re: xza8]
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Screamin Type ARGH!
High Value Poster
Post Master Supreme
Registered: 02/20/01
Posts: 47676
Loc: T.O. - Canaduh
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2 weeks into ownership, I have an urgent repair required (water and noise coming into cabin) so the dealer hooked me up with a loaner while they service the car It's riding on Kumho all seasons so I had troubles going up the driveway
double ouch.
_________________________
"Ban low performance drivers, not high performance cars"
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#8917138 - 01/19/17 12:53 PM
Re: My Loaner Car from Tesla
[Re: iamfob]
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xza8
Sr Member
Registered: 12/18/09
Posts: 1065
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i'm guessing this is coming their rental partner like a Hertz or Enterprise...there are few cars that compares to the Model X out there let alone readily available from a random Enterprise franchise location. The fact that they're able to provide you with a SUV (read: similar size) is probably what they're obligated to do. They sure as fuck won't be putting you in another Model X, unless this loaner is owned by Tesla for their service rental...
how long are you expected to be without your model X? Are we talking a couple days to a week, or a FEW weeks? Bang on! I used to work at Enterprise, you know how many G35 owners dropped their car off at Infiniti and expect Enterprise to have a G35 waiting for them? LOL Nissan Canada only willing to pay $30-35/day so that is Economy Car rate, so a Hyundai Accent/Kia Rio/Chevrolet Aveo were what Enterprise carried at the time. These G35 owners were not pleased. G35 is consider a premium car in rental car world But the Manufacturers only willing to pay X amount which usually equivalent to Economy/Compact car class. So unless the owner is willing to pay extra from own pocket to upgrade from basic car to a higher car class, they ain't getting anything close to what they drive
My car is $135,000+ and it's just a base 75D model. Even my C Class gets picked up from my driveway, lent a C/CLA (at least its the same brand), and dropped off when ready.
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#8917159 - 01/19/17 01:00 PM
Re: My Loaner Car from Tesla
[Re: xza8]
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iamfob
Post Master Supreme
Registered: 09/06/02
Posts: 24698
Loc: Out There
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#8917160 - 01/19/17 01:01 PM
Re: My Loaner Car from Tesla
[Re: Risky Business]
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xza8
Sr Member
Registered: 12/18/09
Posts: 1065
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Write this on their facebook wall. Elon Musk actually reads them. For the amount paid for their cars, pretty sure people expect to get something a little more fancy as a rental.
good idea!
Already tweeted and IG'd him, he doesn't care.
I don't even really care it was a KIA... what pissed me off is the lack of winter tires to tackle the freezing rain a few days ago. Even my Nokian struggled.
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#8917166 - 01/19/17 01:03 PM
Re: My Loaner Car from Tesla
[Re: iamfob]
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xza8
Sr Member
Registered: 12/18/09
Posts: 1065
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^ Mo Money Mo Problem In your Benz example, the dealer went above or beyond (or maybe it's part of their service) that they come to your house to swap broken car for a C Class loaner (owned by the dealer). Unless Tesla have a lot of Tesla Model S or X loaners, they will send your ass to a rental car companies (Enterprise, Hertz, Discount, etc.) And don't expect any rental car agencies carries Tesla because they deal with Tesla.
I think its part of the "Luxury" car brand experience. Never had a BMW but Audi and Porsche does it too (different owners, so it must be an industry standard service in the GTA).
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#8917170 - 01/19/17 01:03 PM
Re: My Loaner Car from Tesla
[Re: xza8]
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iamfob
Post Master Supreme
Registered: 09/06/02
Posts: 24698
Loc: Out There
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Write this on their facebook wall. Elon Musk actually reads them. For the amount paid for their cars, pretty sure people expect to get something a little more fancy as a rental.
good idea! Already tweeted and IG'd him, he doesn't care. I don't even really care it was a KIA... what pissed me off is the lack of winter tires to tackle the freezing rain a few days ago. Even my Nokian struggled.
Again rental car companies will not put winter tires on their fleet. They buy basic to medium trim model and rent it out for 1 year then re-sell the car to auctions/dealerships.
I don't think any rental car agencies in GTA equipped with winter tires on their fleets. Please let me know if you find any.
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FTMFW!!!
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#8917326 - 01/19/17 02:17 PM
Re: My Loaner Car from Tesla
[Re: xza8]
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A2B-Lexus
Post Master Supreme
Registered: 04/19/01
Posts: 45550
Loc: Raptors Land
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Write this on their facebook wall. Elon Musk actually reads them. For the amount paid for their cars, pretty sure people expect to get something a little more fancy as a rental.
good idea! Already tweeted and IG'd him, he doesn't care. I don't even really care it was a KIA... what pissed me off is the lack of winter tires to tackle the freezing rain a few days ago. Even my Nokian struggled.
That sucks. Took my Lexus in for some service and I got an ES250. If Toyota can afford to do that, so can Tesla.
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#8918109 - 01/20/17 08:36 AM
Re: My Loaner Car from Tesla
[Re: A2B-Lexus]
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iamfob
Post Master Supreme
Registered: 09/06/02
Posts: 24698
Loc: Out There
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Write this on their facebook wall. Elon Musk actually reads them. For the amount paid for their cars, pretty sure people expect to get something a little more fancy as a rental.
good idea! Already tweeted and IG'd him, he doesn't care. I don't even really care it was a KIA... what pissed me off is the lack of winter tires to tackle the freezing rain a few days ago. Even my Nokian struggled. That sucks. Took my Lexus in for some service and I got an ES250. If Toyota can afford to do that, so can Tesla.
To have 10 Tesla Model S or X loaners, it will cost the dealer over $1 million. An entry level Lexus ES250 is $50,000 or so. You do the math captain
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FTMFW!!!
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#8918136 - 01/20/17 08:48 AM
Re: My Loaner Car from Tesla
[Re: iamfob]
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fatso
Post Master
Registered: 12/12/06
Posts: 2323
Loc: Ontario
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Write this on their facebook wall. Elon Musk actually reads them. For the amount paid for their cars, pretty sure people expect to get something a little more fancy as a rental.
good idea! Already tweeted and IG'd him, he doesn't care. I don't even really care it was a KIA... what pissed me off is the lack of winter tires to tackle the freezing rain a few days ago. Even my Nokian struggled. That sucks. Took my Lexus in for some service and I got an ES250. If Toyota can afford to do that, so can Tesla. To have 10 Tesla Model S or X loaners, it will cost the dealer over $1 million. An entry level Lexus ES250 is $50,000 or so. You do the math captain
Even then... regardless of the loaner or rental vehicle, it would have likely been on all seasons anyway. The problem still exists - you're either sliding into a bus sitting on cloth vs leather.
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#8918147 - 01/20/17 08:55 AM
Re: My Loaner Car from Tesla
[Re: iamfob]
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A2B-Lexus
Post Master Supreme
Registered: 04/19/01
Posts: 45550
Loc: Raptors Land
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Write this on their facebook wall. Elon Musk actually reads them. For the amount paid for their cars, pretty sure people expect to get something a little more fancy as a rental.
good idea! Already tweeted and IG'd him, he doesn't care. I don't even really care it was a KIA... what pissed me off is the lack of winter tires to tackle the freezing rain a few days ago. Even my Nokian struggled. That sucks. Took my Lexus in for some service and I got an ES250. If Toyota can afford to do that, so can Tesla. To have 10 Tesla Model S or X loaners, it will cost the dealer over $1 million. An entry level Lexus ES250 is $50,000 or so. You do the math captain
Why do they need to have 10? Can they have 2 or 3? Maybe combine it with a test drive fleet? The math looks impractical due to your unrealistic example. For a dealership that sells $100k vehicles, pretty sure they have more margins/ budget for this.
Perhaps even a little higher end vehicle or something other than a bottom of the barrel Kia.
Edited by A2B-Lexus (01/20/17 09:26 AM)
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#8918186 - 01/20/17 09:18 AM
Re: My Loaner Car from Tesla
[Re: porschetr]
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LNXGUY
Post Master Supreme
Registered: 08/06/00
Posts: 106995
Loc: Barrie, Ont,
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Sure beats not getting a loaner at all. Although I would expect a bit more from Tesla to be honest.
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-Bill The GN would OWN you, your children and your children's children. '09 E90 335 d
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#8918195 - 01/20/17 09:23 AM
Re: My Loaner Car from Tesla
[Re: LNXGUY]
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A2B-Lexus
Post Master Supreme
Registered: 04/19/01
Posts: 45550
Loc: Raptors Land
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Sure beats not getting a loaner at all. Although I would expect a bit more from Tesla to be honest.
Exactly this.
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