Just got mine installed. I called their 1-888 number yesterday cause it's been awhile since i got their email with no further action (and i was bored at work). They were quite nice on the phone and booked an appointment for me today between 4-8, guys came at 4 and set everything up. They asked a few questions about other things I would update in the future and also age of appliances.
All done in about 30 mins.
Do you get to pick which brand of thermostat to install or the installer picked for you?